Frequently Asked Questions (FAQ) for Palm Beach Chamber Music Festival Concert Series

How do I purchase the Palm Beach Chamber Music Festival online concert(s)?

Introduction: Choosing Your Purchase Option

  1. Open your internet browser of choice, in the address bar type OldSchoolSquare.org

  2. Once you’ve reached Old School Square’s website click on the photograph for The Palm Beach Chamber Music Festival 2020 Concert Series.

  3. That will take you to this page where you will make your choice of either the: Full Series, Program 1, Program 2, or Program 3.

Making Your Purchase

  1. The instructions are the same for any of the options. For demonstration purposes, let’s say you wanted to buy the Full Series.

  2. Click on Purchase the full series blue link midway down the page.

  3. That will bring you to this page. To purchase you will click on the blue “Friday, July 17, 2020 7:30pm” link at the top left-hand side of the page.

  4. Which will bring you to the page where you’ll add the event to your shopping cart. Once you’re at this stage, you must now enter in the number of viewing licenses  you would like. (For example, if you would like to watch, enter “1” in the box. If you would like to purchase for your household and a friend/relative enter “2.” Then click on “Add to cart.”

  5. Once you’ve entered the quantity in which you want to buy and added to your cart, you should arrive here. license and clicked add to cart) Which will bring you to here. This is where you can enter any donation you would like to give to the organization, or simply click checkout.

  6. On the next screen after you click “checkout,” you will input all of your billing information.

  7. Upon completion of the last step, you will receive an email with your purchase confirmation as well as an access code for watching your program on Vimeo.

 

What is Vimeo?

Vimeo.com is a video sharing platform. Similar to YouTube, but used by professional filmmakers to give you the ability to watch high quality, long-form videos.

 

I can’t find my Vimeo instructions in my email. Help!

Upon purchase, you should receive an email with an access code to the video(s) and instructions. For your convenience, the instructions are listed below. (If you need assistance locating your access code, please contact us at “info@oldschool.org” and our team will be in touch with you as soon as possible.) 

  1. Visit https://vimeo.com/ondemand/pbcmf
  2. Log in to Vimeo. (Note: It’s free to sign up if you don’t already have an account! You must be signed in, in order to proceed to Steps 3-7.)

  3. Click the blue “Rent all” button. You DO NOT need to enter your credit/debit card information.

  4. Click “apply promo code.” 

  5. Enter your unique access code that was emailed to you (Please keep in mind that your access to the full concert series begins the moment you redeem this code. We recommend that you wait until the day of July 17th, which is the date that Program 1 will be released. Program 2 will release on July 24thand Program 3 on July 31st.)

  6. You should now see the full balance become $0.00Hit “Continue” at the bottom.

  7. You are now able to enjoy the video content. Click the button that says “Watch Now”…and happy viewing!

 

Other Miscellaneous Information

All of the concerts are going to be available throughout the summer, so you have plenty of time to enjoy the performances. In fact, you can watch them repeatedly, if you wish.

7:30 PM EST is when they’re releasing on July 17, 24, and 31. These are only release dates and times. Think about it like going to the movies… Your movie might become available in theatres on a specific day, but then it’s in theatres for some time. It is a similar concept with the online performances we’re offering.